Consumer Information and Policies
In accordance with federal regulations set forth under The Higher Education Act of 1965, as amended, below is a summary of consumer information that must be made available to all students at the University of Michigan-Dearborn. Each topic provides a brief description of the information that must be disclosed and provides access to the information.
Costs of Attending
Tuition and Fees
Costs and Budgets
Contact the Office of Registration and Records/Enrollment Services for actual tuition and fee charges
Contact the Office of Financial Aid for estimated cost of attendance, including room and board, books and supplies, transportation, miscellaneous and personal allowances as well as tuition and fees.
The University of Michigan-Dearborn has a tuition refund policy that stipulates the amount of tuition and fees that are refunded to a student who drops classes or withdraws during a term. This policy is published by the Office of Registration and Records.
Students who withdraw from all classes at the university must notify the Office of Registration and Records/Enrollment Services and follow the withdrawal procedures posted by that office.
Repayment Policy (Return of Title IV or Federal Aid)
The federal government mandates that students who withdraw from all classes (officially or unofficially) may only keep the federal financial aid that they have earned up to the time of official withdrawal or assessed date of unofficial withdrawal. Funds that were disbursed and are no longer considered earned must be returned to the federal government by the university or the student.
The Office of Financial Aid publishes this information and administers the Return of Title IV (Federal) Aid.
Descriptions of Academic Programs
Information on the universityís academic programs and degree offerings is available from the various schools and their admitting offices.
Information on the universityís faculty and instructional personnel is available from the various schools/colleges.
- College of Arts, Sciences, and Letters
- College of Business
- College of Engineering
- College of Education, Health, and Human Services
The accreditation information for the University of Michigan-Dearborn is located in the Office of the Provost's Website.
Students may review copies of documents regarding entities that accredit, license or approve the institution and its programs. Please contact the Office of the Provost for protocol in scheduling the review of these documents.
Satisfactory Academic Progress
This is the term used to denote a studentís successful work toward a certificate of degree. Additional information is available in our publication.
Services for Disabled Students
For information on programs and services for special needs and disabled students, contact the Office of Counseling and Support Services for Disability Resource Services at 2157 University Center or by telephone at 313.539-5430.
Drug and Alcohol Prevention
Under the "Drug Free Workplace Act of 1988" and the "Drug Free Schools and Communities Act Amendments of 1991" the University is required to notify all employees and students of its specific alcohol and drug policy program. The Department of Public Safety maintains this prevention program and policy.
Information about Financial Assistance
Students should contact the Office of Financial Aid. Most information is available in the Office of Financial Aid publication Required Reading, on the Office of Financial Aid Web site at and in the Federal publication Funding Your Education Beyond High School at and in paper format at the Office of Financial Aid and the Enrollment Services area.
Overview of Financial Aid Programs
Need-based Financial Aid Programs are divided into three main categories: grants, loans and work study.
Federal Direct Loan
Federal Perkins Loan
Federal Direct PLUS
In addition, students can pursue scholarships and other resources to help them meet their educational costs. Scholarship information is available at http://www.umd.umich.edu/fa_scholarships/ and is based on a variety of categories: freshmen, transfer, current, graduate, state of Michigan, private and special governmental programs.
How to Apply for Financial Aid
Students apply for financial aid consideration by completing the FAFSA. Information about the application process can be viewed at http://www.umd.umich.edu/fa_applyingforaid/
Aid Eligibility Requirements
There are general requirements for all students receiving federal financial aid. Information can be found in the federal publication Funding your Education Beyond High School online.
Paper versions are available at the Office of Financial Aid and at the Enrollment Services Office.
How Eligibility for Need-Based Aid is Determined and How Need-Based Aid is Awarded
Need-based financial aid eligibility is determined by the information provided on the FAFSA and calculated through the EFC (Expected Family Contribution) Formula. The calculation results in an EFC (Expected Family Contribution). The EFC is deducted from the studentís cost of attendance to determine eligibility for need-based programs.
For more information:
Additional information is available in the Required Reading publication on pages 4 and 5.
Financial Aid for Study Abroad
Enrolled students can apply for university-approved study abroad programs and receive financial aid. More information is available in our study abroad section.
Rights and Responsibilities of Aid Recipients
- Students have both rights and responsibilities.
- For continued eligibility for aid, students must reapply for aid using the FAFSA annually. To begin your application for aid, visit www.fafsa.gov. You may apply as early as January 1, 2013 for the 2013-2014 academic year. Priority deadline for university funds is March 1, 2013.
- Satisfactory academic progress is term that denotes a studentís successful completion of course work toward a certificate or degree. Students must maintain specific academic progress requirements to be eligible for financial aid
- Method and frequency of disbursements: financial aid is disbursed (released) to students in different ways depending on the type of aid and other factors.
- Terms and conditions of employment as provided by financial aid. For information on Work Study employment, http://www.umd.umich.edu/fa_work_study/ for employment restrictions.
- Terms of student loans, including the necessity of repayment:
- Terms and conditions of deferment or cancellation of Perkins Loan, Direct Stafford Loan because of volunteer service.
Information for both programs is available in Funding Your Education Beyond High School online or available in booklet form from the Office of Financial Aid.
According to the Federal Trade Commission, perpetrators of financial aid fraud often use the following lines to sell their scholarship services. Students should avoid any scholarship service or Web site that says the following:
- "The scholarship is guaranteed or your money back."
- "You can't get this information anywhere else."
- "I just need your credit card or bank account number to hold this scholarship."
- "We'll do all the work."
- "The scholarship will cost some money."
- "You've been selected by a 'national foundation' to receive a scholarship" or "You're a finalist" in a contest you never entered.
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit http://www.ftc.gov/ or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad.
Completion, Graduation and Retention Rates
The University of Michigan-Dearborn graduation rates for full-time, first-time in a college can be viewed at the National Center for Education Statistics at
Information About Student Body Diversity
- Ethnicity by unit and by undergraduate and graduate status
- Gender and ethnicity by college
Post-Graduation Information on Job Placement and Education
Information on post-graduation job placement and education is available from the Career Services Office.
Completion/Graduation Rates for Student Athletes
The University of Michigan-Dearborn participates in Federal Title IV programs and awards athletically-related student aid. In compliance with the Equity in Athletics Act (EADA), the University provides information completion rates to potential student athletes and to their parents, high school coaches and guidance counselors.
Athletic Program Participation and Financial Support
The University of Michigan-Dearborn also provides a report on the number of students, categorized by race and gender who attended school during the previous year and within each sports those students who received athletically related student aid categorized by race and gender.
UM-Dearborn's Equity in Athletics Disclosure Act (EADA) Report is available online.
Campus Safety and Security
The University of Michigan-Dearborn Department of Public Safety and Environmental Health prepares the Annual Disclosure of Crime Statistics to comply with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. This report is published each October 1 with crime statistics for the most recent three years.
The crime report is distributed by the Department of Public Safety and Environmental Health and can be viewed online at the Clery Crime Statistics page.
The Department of Public Safety and Environmental Health has also prepared emergency response and evacuation procedures for student, faculty and staff. Details can be viewed online by category of emergency on the Emergency page.
It is the mission of the Public Safety and Environmental Health Department to provide and promote a safe and secure campus community while respecting the rights and dignity of all persons utilizing facilities and programs at the University of Michigan-Dearborn. The Public Safety and Environmental Health Department is located at 1300 Campus Support Service Building and can be reached by telephone at 313.593-9953.
Family Education Rights and Privacy Act (FERPA)
In carrying out their assigned responsibilities, many offices at the University of Michigan-Dearborn collect and maintain information about students. Although these records belong to the university, both university policy and federal law accord students a number of rights concerning these records. The Federal Family Education Rights and Privacy Act (FERPA) establishes the rules and regulations regarding access to and disclosure of student records.
FERPA deals specifically with the Educational Records of students, affording them certain rights with respect to those records. For purposes of definition, Educational Records are those records which are: directly related to a student and maintained by an institution or a party acting for the institution.
FERPA gives students who reach the age of 18 or who attend a postsecondary institution the right to inspect and review their own Educational Records. Furthermore, students have other rights, including the right to request amendment of records and to have some control over the disclosure of personally identifiable information from these records.
FERPA applies to the Educational Records of persons who are or have been in attendance in postsecondary institutions, including students in cooperative and correspondence study programs. FERPA does not apply to records of applicants for admission who are denied acceptance or, if accepted, do not attend an institution. Furthermore, rights are not given by FERPA to students enrolled in one component of an institution who seek to be admitted in another component of an institution.
These policies are established by the University of Michigan-Dearborn. The Office of Registration and Records is the primary contact for FERPA related questions or inquiries and is the office that processes the Waiver for Disclose Information as well as to rescind the Waiver upon written student request.
The Registration and Records Office is located at 1169 University Center and the telephone number is 313.593-5300.
University of Michigan's Nondiscrimination Policy Statement
Subject to Change:
Because of the nature of federal, state, and institutional guidelines affecting financial aid programs, the information contained in this Web site is subject to change.
The University of Michigan, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action, including Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973. The University of Michigan is committed to a policy of nondiscrimination and equal opportunity for all persons regardless of race, sex, color, religion, creed, national origin or ancestry, age, marital status, sexual orientation, gender identity, gender expression, disability, or Vietnam-era veteran status in employment, educational programs and activities, and admissions. Inquiries or complaints may be addressed to the Senior Director for Institutional Equity and Title IX/Section 504 Coordinator, Office of Institutional Equity, 2072 Administrative Services Building, Ann Arbor, Michigan 48109-1432, 734-763-0235, TTY 734-647-1388. For other University of Michigan information call 734-764-1817.
The University encourages students and prospective students to address complaints relating to UM's institutional policies and consumer protection issues first with personnel in the office, department, school, or college that led to the complaint alleged. If needed, senior University administrators may also become involved to help resolve complaints.
If you have concerns regarding the quality of instruction provided at the University or the University's ongoing ability to meet its accreditation requirements, you may contact the University's accreditor, the Higher Learning Commission of the North Central Association Colleges and Schools, using the process described at http://www.ncahlc.org/Information-for-the-Public/complaints.html.
If your concerns about the University involve consumer protection issues, you may contact the Consumer Protection Division within the Michigan Attorney General's Office using the procedure described at http://www.michigan.gov/ag/0,1607,7-164-17331-42077--,00.html.